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Dialogue Skills for Difficult Conversations

Effective workplace communication often takes skill, intention, and hard work. Although it can sometimes feel easier to avoid having difficult conversations or to just ignore our colleagues when there is something bothering us, the long-term impacts on our health and well-being as well as on the relationship and team dynamics, can be great. It takes organizational intentionality to ensure communication practices that foster direct, honest communication. This training will explore the differences between debate and dialogue in workplace conversations and provide an approach to having difficult conversations that focuses on learning and transformation.

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