What Our Clients Say...
To simply think of Alicia as a highly skilled facilitator would be selling her short and miss the best talents she has to offer. We recently engaged Alicia to deliver a staff training on having candid conversations and she brought authenticity, contagious energy, deep expertise and humor – which won over even our most skeptical participants. From developing the training’s scope to delivery of the curriculum, Alicia was a constructive thought partner, flexible and easy to work with. And she didn’t miss a beat when our scheduled in-person training suddenly had to be delivered virtually. Her engaging style combined with her ability to listen carefully and tailor her delivery to meet people where they are show her genuine desire to help people work well together and to be their best selves individually. We couldn't have asked for more.
LEA RAUSCHER
Assistant General Manager
Santa Clara Valley Open Space Authority
Alicia’s passion to help my team unlock our individual and collective strengths was amazing. Her warm, friendly and fun demeanor made it extremely easy to connect with her instantly. Alicia took us to a place of both vulnerability and acceptance. We walked away with better self-awareness of our strengths, how we might impact each other, and an improved team dynamic. We can’t wait to have her back!
JENNIFER PHILLIPS
Administrative Supervisor, gRED
Early Clinical Development, OMNI Genentech, Inc.
Alicia began her work with us over seven years ago providing thoughtful coaching and skilled change management during a critical time of our organization. Since that time, Alicia has continued to provide team building to nearly each department within our organization and provides ongoing supervisory training and coaching to leaders of our organization. The curriculum developed in partnership with Alicia, and the feedback we received from managers was so popular, we developed a version for individual contributors of our organization that focused on building effective communication skills. These training offered by Alicia in her encouraging energy continue to be a favorite among our staff as what they learn can apply well beyond their work here.
MIRIAM BENAVIDES
VP of Human Resources & Risk Management,
Satellite Affordable Housing Associates
Alicia is one of those rare individuals who is a potent blend of warmth, passion, and professionalism. I have been fortunate to hire her on multiple occasions for my conferences and she has been phenomenal every time. Her expertise in conflict resolution, positive psychology and leadership effectiveness is only matched by her innate ability to connect with people on an authentic level. I highly recommend Alicia as a speaker, coach or consultant, and am confident that she will add significant value to any event she is a part of.
DR. BRYAN K WILLIAMS
Chief Service Officer, BWilliams Enterprise, LLC
I’ve utilized Alicia on multiple occasions to contribute to leadership development initiatives at Visa. Through her consultative approach, she took the time to understand the intricacies of our business and culture in order to develop and deliver event content for maximum impact. Alicia is a skilled facilitator and natural public speaker whose energy is infectious. These traits were crucial as she led large groups of technology professionals through collaborative and introspective exercises. I appreciate the perspective and experience she brings as well as her attention to detail and logistics. Our events and initiatives came together seamlessly and we couldn’t have done it without her. I would gladly work with Alicia again and highly recommend you do as well.
CHRIS KLEINBAUER
Sr. Director, Digital & Mobile Product Development, Visa, Inc.
Alicia has skillfully blended her mastery over strengths finder assessments with her exceptional facilitation skills for my team. She is thoughtful in her approach and customized her workshops to meet the team at the level they were at, built on their awareness and added to their professional growth. Her coaching is subtle yet purposeful. She has an innate ability to keep you connected to your purpose and keep your goals in clear view. A trusted resource and a genuine person, it is a pleasure to continue to work with Alicia.
SWAMINI BAJPAI
Director, Senior Services, MidPen Housing, Resident Services
Alicia sets the standard for her ability to not only convey information and teach skills, but manage a diverse group of participants. The training programs she has facilitated through CompassPoint have been highly rated despite being some of the toughest topics to train effectively for any trainer. On top of her skilled facilitation, she is a pleasure to work with.
NELSON LAYAG
Training Director, CompassPoint Nonprofit Services
Alicia is an incredible coach and mentor. She has the perfect blend of listening, guiding, and challenging that makes every conversation packed with energy and clarity. Her deft use of strengths development assessments provided such valuable insight and helped to establish an awareness about myself that I am continually using as I advance in my career.
The way she has helped me shape my career decisions has allowed me to launch into arenas I never knew existed. I cannot recommend her highly enough!
LEAH CHAMBERS
Design and Planning Consultant, Bay Area
Alicia was our StrengthFinder facilitator for our first annual company retreat. She engaged and kept the attention of 70 startup professionals, some who arrived fairly skeptical. She was entertaining and effective leading us through stories and exercises to help us understand more about ourselves and how we work together. Alicia was great to have as part of our team and was widely respected by everyone from the most junior to the most senior team members. I hope to have her engaged more regularly soon!
SARA E. RUBENSTEIN
Head of Marketing, FinTech startup Marqeta
Alicia worked closely with our nonprofit organization during a recent merger. She provided excellent coaching and change management skills to staff. She also facilitated team meetings, managed two staff surveys and conducted trainings. Alicia is a joy to work with, puts people at ease, provides honest feedback and clarity and brings a supportive approach to her work.
SUSAN FRIEDLAND
Executive Director, Satellite Affordable Housing Associates
Alicia has worked in several capacities at NDNU; as an instructor and as a consultant for faculty growth. I deeply respect her work and value the outcomes that she achieved in both roles. As the Program Director, I regularly check in with students about faculty. Our students - adults with high standards - report consistently that they appreciate Alicia's engaging teaching style, wisdom, and clearly communicated standards. Most tellingly, they do everything that they can to re-enroll in the different classes that she teaches. Knowing this, I approached Alicia about the possibility of coordinating a workshop for faculty on mentoring. Happily for us, she accepted and facilitated a workshop that even extremely picky faculty responded to with enthusiasm and - most importantly - continued commitment to this new program. We are lucky to work with her and I offer my endorsement with enthusiasm.
THERESE MADDEN
Professional Studies Program Director, Notre Dame de Namur University
