Conflict Resolution Playbook: Practical Communication Skills for Preventing, Managing, and Resolving Conflict By: Jeremy Pollack More Info
Crucial Conversations Tools for Talking When Stakes Are High, Second Edition By: Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler More Info
We Can’t Talk about That at Work! Second Edition: How to Talk about Race, Religion, Politics, and Other Polarizing Topics By: Mary-Frances Winters, Mareisha Reese More Info
Difficult Conversations: How to Discuss What Matters Most By: Douglas Stone, Bruce Patton, Sheila Heen More Info
Thanks for the Feedback: The Science and Art of Receiving Feedback Well By: Douglas Stone, Sheila Heen More Info
Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition By: Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler More Info